Customer
Interaction Services |
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SERVICE
OFFERINGS 
CUSTOMER INTERACTION
SERVICES
(CRM & CALL
CENTERS)
Call center Outsourcing
is one of the fastest growing areas in Outsourcing. Technology is shrinking
the world to the point where having customer service work performed
thousands of miles away is not that much different from
having it done in an office building across the street.
All the customer touch points like telephone, email and web
are now consolidated and centralized with customer information;
better trained and managed agents can handle customer interactions
through any available medium in a far more effective fashion. |
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| Arwen is geared up to provide the following
customer care and interaction services to its clients: |
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Call Center/Contact Center
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Customer Relationship Management |
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Marketing Services |
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Technical Support Services |
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IT Helpdesk |
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Customer Service
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Telesales |
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Order Processing |
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Customer Feedback |
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