Infrastructure |
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| SERVICE DELIVERY |
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| INFRASTRUCTURE |
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Arwen provides Pakistan-based call center and Outsourcing services from
its offshore facility in Karachi. This facility is located on
60,000 square feet off Sharae Faisal. The facility is linked
to the U.S. and UK through a dedicated fiber optic international
private leased circuit (IPLC) and backed by a satellite link. |
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| Facility |
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Area available |
60,000 sq ft work space |
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Redundant power |
Supply UPS backed by Self Power Generation |
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Rest and recreation |
Snack bar, Cable TV, ping pong, sleep areas |
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Training rooms |
Fully multimedia equipped |
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Conference area |
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| Technology |
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IP telephony |
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Cisco call manager |
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Cisco IPCC |
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| Network |
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Fiber based |
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Satellite backup |
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