Arwen Tech is a global enterprise IT solution
company providing customers with integrated enterprise solutions
and services to improve their business performance in real-time.
We realize that various businesses face significant challenges and
need reliable solutions to manage diverse tasks in different phases of
production. Assessing this need, we assist our customers in not just
gauging their exact requirements, but also in recommending and implementing
complete, robust and reliable solutions.
Strategic Intent
Arwen Tech’s solutions revolve around enterprise automation and
communications technology. We give your business the proper infrastructure
that will ensure smooth operation and execution of day-to-day activities
without any unnecessary interruptions. We understand how frustrating glitches
in the infrastructure can get and aim at smoothing out any rough edges,
paving the way for unhindered converged communications. Our solutions are
powered by state-of-the-art technology, from internationally renowned
business partners. Ensuring complete reliability, these solutions include
but not limited to Business Process Outsourcing (Contact Centre services),
ERP and CRM solutions, Retail Business solutions, Converged Communications
solutions.
Capability Credentials
Arwen-Tech has extensive experience in deploying high-end IT solutions
and related services for various organizations.
Being a Cisco GOLD Certified tier 1 partners, we maintain a direct
relationship with Cisco Systems which enables us to place our orders online,
get updates from Cisco ordering team directly (avoiding any hops that create
delays in project deliveries), and get expedition on our
orders by the senior most levels at Cisco, in order to facilitate
customers in meeting their project timelines.
Our highly-qualified and experienced team of professionals oversees
projects to successful commissioning. These industry-renowned specialists
are our biggest asset. We have a blend of certified people
of Cisco, Juniper, CA, RSA, Oracle, Porini, Citrix, IBM, Systimax, Connectix,
Microsoft, Adventnet whose diverse expertise coupled with portfolio of high
quality services that we provide allow us to call ourselves industry leaders.
Strategic Alliance
Arwen Tech’s core business functions - Consulting, Outsourcing and Technology - work
proactively to provide a host of solutions and services to various businesses.
While specializing in different areas, these business areas complement each other,
presenting a combined front that ensures value added and enhanced services to our clients.
Human- Tech Team
The intellectual capital within Arwen Tech is considerable and diversified with
senior managers carrying decades of experience in design and management of internationally
recognized setups and projects.
The Technical Pool - of expertise comprises
of number of qualified and skilled engineers, technical consultants, account managers and
experience projects managers, such as:
- Cisco Certified internetworking Expert (CCIE)
- Cisco certified network professional (CCNP)
- Symposium Contact Center Sales design Expert Periphrasis (MPS IVR Solution Expert )
- Cisco Certified design professional (CCDP)
- Cisco Certified Design Associate (CCDA)
- Cisco Certified Security Professional (CCSP)
- Citrix Certified Administrator (CCA)
- Citrix Certified Sales Professional (CCSP)
- Cisco Citified Network associate (CCNA)
- Microsoft Certified professional / Systems Engineers (MCSE / MCP)
- Systimax I&M and D&E certified
- Cisco Certified Sales Expert (CSE)
- RSA certified specialists
- CA certified professional
- Cisco Certified Sales Security Expert (VPN/Security)
- Certified Information Systems Auditor (CISA)
- Master Trainer Sprint Call Center (USA)
- Oracle Certified Professionals (OCP)
Market Approach
In today’s technical era customers are faced with the increasingly daunting prospects
of choosing from numbers of product options in order to solve their business needs first
time. In the current environment rarely does a single vendor possess all the necessary
capabilities, products and techniques, which can be encompassed together to produce
meaningful solution towards customer’s business requirement.
Arwen Tech’s core business areas - Consulting, Outsourcing and Technology - work proactively
to provide a host of solutions and services to various businesses.
While specializing in different areas, these business areas complement each other, presenting
a combined front that ensures value added and enhanced services to our clients.
